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Thursday, March 21, 2013

Comcast increasing Houston Internet speeds

Comcast let me know it is speeding up its customer's Internet experience for the XFINITY Blast! and Extreme 50 plans in Houston.

For no additional cost, Comcast customers with those plans will get twice as fast speeds. Also at no additional cost, the company is increasing the speed of its Performance plan by more than 60%.

“As customer demands and technology evolve, we continue to increase our broadband speeds to deliver the best, fastest and most reliable Internet experience possible for our customers,” said Doug Guthrie, senior vice president for Comcast’s Houston region. “Whether chatting, surfing, streaming, gaming, skyping or downloading, families will get the super fast, high-performing Internet service they need, with no extra charge.”

The Blast! plan is increasing download speeds from up to 25 Mbps to speeds up to 50 Mbps and upload speeds from up to 4 Mbps to up to 10 Mbps, while Extreme 50 customers will receive download speeds up to 105 Mbps (formerly 50 Mbps) and upload speeds up to 20 Mbps (formerly 15 Mbps). The Performance plan is increasing to speeds up to 25 Mbps from 15 Mbps downstream and to 5 Mbps from 2 Mbps upstream.

The company says this is the 11th time it has increased its Internet speeds for customers. It adds it's also the third year in a row the FCC has shown XFINITY is delivering speeds that are even faster than advertised.

To activate the new speeds, customers need to re-start their cable modems.

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