Wednesday, November 16, 2011

ATTN KHOU 11 anchors: It's Lisa Hernandez, not Fernandez

This was an interesting comment that came into this blog last week and yes, it was in all caps. Seems the anchors over at KHOU 11 need to wear ID badges on the air:


"KHOU 11 NEWS ANCHOR STAFF UNINFORMED WHO THEY WORK WITH:

WOULD SOMEONE PLEASE REMIND LEN CANNON AND SHERMIN CHOW... KHOU NEWS 5PM AND 10PM ANCHOR AND COLLEAGUE LISA HERNANDEZ'S LAST NAME IS HERNANDEZ NOT F-E-R-N-A-N-D-E-Z ??!!!!

SEE TODAY'S 4PM NEWS CAST AS LEN INTROS LISA FOR THE 5PM TEASER. LEN AND SHERMIN HAVE MADE THIS MISTAKE MULTIPLE TIMES IN OTHER BROADCASTS.

LISA'S BEEN AT THE STATION FOR ALMOST A MONTH (INCLUDING WEEKS PRIOR TO BEING ON THE AIR)!!! GEEZ."


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9 comments:

  1. PubliusTX 2:00pm via TweetDeck
    @mikemcguff unfortunately, your commenter got shern-min chow's name wrong.... whoops!

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  2. Thanks for clarifying. I thought her name was Lisa Horonda.

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  3. Mike, this sounds like some of the dopes on YouTube who feel the best way to express something is to troll or type in all capital letters. And is it really something to get seriously mad over to mispronounce or completely screw someone's name? Heck, us Americans butcher most foreign names and terms regardless. Maybe someone needs to calm down about saying someone's name (or saying the wrong name entirely) correctly. Never thought saying someone's name incorrectly (or giving the wrong name) was such a serious offense that would warrant this kind of reaction. Good grief...

    johnbmarine.blogspot.com

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  4. John B. Marine, Sir, you make an excellent point and, from my view, with good intentions.

    However as a manager and recruiter with years of inter-personal communications experience, including having dealt with the public, I have been in the middle of this situation many times with employees and customers.

    In the end it comes down to r-e-s-p-e-c-t. Yes, Aretha had it right. :) How one presents him or herself tells much about that person(s); directly and indirectly AND what that person(s) think(s) of their co-workers/customers.

    An occasional mistake is one thing, such as when Herman Cain had his silent moment last night, or absent Governor Rick Perry had his "Focus Factor" event. (Notice I said absent, as in "away", not absent minded). We've all done it. But continuously, is unacceptable and disrespectful. It's saying you don't care.

    It also shines negatively on KHOU or any company, in a similar situation. The news director, management or HR dept. does have responsibility here. This "serious offense", per Mr. Marine, is serious as it can lead to other issues in the work place. That's why there's sensitivity training in the workplace.

    If you take the time to study successful speakers and businessmen such as Zig Ziglar, Dale Carnegie, to those (leaders) we respect in today's society such as Steve Wynn, Ashley Judd, Margaret Thatcher, and San Antonio, TXs very own CBS News' Scott Pelley (the network KHOU represents), these individuals exemplify and command respect because of the way they present themselves:

    They are meticulous in their deportment and decorum. And emphasize the mastered art of listening; Active Listening.

    Greg Hurst and Lisa Hernandez approach their work in this manner, it shows. It's why they anchor, get the interviews they do and are asked to host and be a part public events. And Lisa and Greg are too polished to call attention to matters of this nature.

    Remembering one's name means you care about and acknowledge that person with whom you are communicating and asking of their time. It is a big deal, regardless of the venue, business or personal.

    Newsflash: People don't care how much you care about yourself, they care about how much you care about them. Whether it's in person, over the phone, through the TV or even in a news column like this.

    I can recall an interview Chris Wallace did on Fox News Sunday, with NFL Commissioner Roger Goodell, earlier this year during the lockout.

    Roger kept calling Chris, "Mike". It was painful to watch. Mike Wallace is Chris's dad from 60 Minutes fame. Roger was speaking with Chris, not Mike. And Chris had to keep correcting Roger at least 5 times; it was, to me, and others who saw the broadcast AND "in the know", unacceptable. Why?

    1) Roger Goodell is a college graduate, the NFL commissioner, has experience dealing with the public and his wife, Jane Skinner, is a FOX news anchor! Hello? Where's the preparation here?

    2) When speaking, one is not to do so to hear oneself. If Roger was actively listening and engaged in the conversation with Chris, he would have stopped calling Chris, "Mike"... regardless of Chris calling attention to the error.

    3) And if Roger was nervous or uncomfortable he should not have done the interview or waited until he was in a focused frame of mind.

    Coming back to this situation, I realize all TV anchors are in a fluid and local news environment; they're multi tasking and listening to someone in their ear. However, the person who wrote the complaint, that spurned Mr. Marine and Mike McGuff to post it today, has a point.

    Could you imagine Greg Hurst being called Greg Herse? Or Shern-min Chow, Shern-min Mao? Accidental or not? That's also discrimination. If that wouldn't bother you John, assuming you were one of those people, e.g. Lisa, Greg or Shern-min, then I look at that as lack of self respect.

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  5. I highly recommend seeing the movie Broadcast News while keeping the following characters in mind:

    Len Cannon and Shern-min as news anchors sweating it out together on the set.

    Lisa Hernandez would be thee perfect Holly Hunter character as the highly stressed, control freak news director, able to bring the whole mess together in a nicely wrapped package, since Lisa is a former news producer and understands newsroom stress and has appeared in a first run flick (sorry film) as herself and not a photo shopped surrogate.

    And Greg Hurst, who's anchored in NY City, playing William Hurt who goes from Mid West local reporter to national anchor, on his suave style and keen perception, always checking his tie.

    Yeah, this cast rocks! See y'all on Broadway.

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  6. meh......
    Hernandez, Fernandez....
    Potato, Potato.....

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  7. I would be happy to have Lucy Noland back..... Can we have Lisa and Lucy switch?

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  8. Has anybody confirmed this angry goofball's email allegation? Or is everybody just taking his word for it?

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  9. @ Anon 11:12, your comment was about 13 paragraphs too long, know-it-all.
    And while it would be nice if they got her last name right...she's proving to be yet another overhyped anchor with no true allure, charm or appeal.

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